Terms of Service

Last updated 15 November 2026

These terms cover your use of getwishlab.com and any WishLab card you buy. By creating or buying a card you agree to them. Questions: [email protected].

What WishLab is

WishLab is an online tool for making personalized digital greeting cards. You choose a design, enter the recipient's name, your message, optional photos and an optional passkey in our builder, preview the result, and pay. Your card is then published automatically at a private web address (for example getwishlab.com/c/…) that you can share. Everything is delivered digitally; there are no physical goods or shipping.

A WishLab card is a greeting, not a gift card or voucher. It has no cash value and cannot be redeemed for money or goods.

Payment and our reseller

Our order process is conducted by our online reseller, Creem, which is the Merchant of Record for all our orders. It handles payment, billing, applicable taxes, receipts and payment-related customer service. Its name is shown at checkout and on your receipt. The Free plan needs no payment. Forever is shown in US dollars and is a one-time payment; there are no subscriptions. Because the reseller is the seller of record, the charge on your card or bank statement shows the reseller's name together with WishLab.

Plans and how long a link stays live

• Free ($0): any design with their name, your message, the greeting and up to 3 photos on the designs that show photos. No payment is taken. The card link stays live for 30 days from the day you create it. To keep the free plan fair, a visitor can create a limited number of free cards per day.
• Forever ($5, one-time): everything in Free, plus up to 15 photos (6 on the 3D Christmas Tree), a passkey lock screen, a live counter and a typed letter on the signature designs. The link has no expiry date and stays live for as long as WishLab operates the service. If we ever close, we will give at least 60 days' notice on this site.

Photos, the passkey lock and the live counter are part of the five signature designs: Birthday, Love & Anniversary, Mother's Day, Father's Day and Eid. The interactive designs (such as Will You?, Shake to Unwrap, Love Coupons, Blow the Candles, Scratch to Reveal, Balloon Pop and Blossom Letter) carry the recipient's name and yours on either plan. Plan features are described in the pricing section and in the builder at the time you create the card, and the builder only offers combinations that work.

Delivery

Delivery is instant and fully automatic. A free card is published as soon as you create it; for Forever, as soon as our payment partner confirms your payment, the builder shows your card's private link, and the link is also saved in your browser on the Create page. Your receipt is sent to the email you used at checkout. If your link doesn't appear within a few minutes, email [email protected] with your order number and we'll send it to you.

Who can buy

You must be old enough to make purchases where you live. Cards can be made for anyone, including children.

Your content

• You are responsible for the names, text and photos you put in a card, and you confirm you have the right to use them, including permission from people shown in photos.
• Do not use WishLab for content that is illegal, hateful, harassing, sexually explicit, or that infringes someone else's rights.
• You keep ownership of your content. You give us permission to store it and show it to anyone who opens your card link, only for the purpose of providing the card.
• We may disable a card that breaks these rules or that we are legally required to remove.

Privacy of your card

Card links are long and random so they can't be guessed, but anyone you share a link with can open it and pass it on. A passkey adds a light layer of privacy, not security. Don't put sensitive personal information in a card. See our Privacy Policy.

Refunds

You can get a full refund within 14 days. See our Refund Policy. If something is wrong with a purchase, please email us before disputing the charge with your bank: a refund is faster for you.

Availability and liability

We work to keep cards online and working on current browsers, but we don't guarantee uninterrupted availability. To the extent the law allows, WishLab's total liability for any claim relating to a card is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer law that cannot be excluded.

Changes

We may update these terms. The date at the top shows the latest version; changes don't reduce what you already bought.